Metaspheres AI

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METASPHERES Privacy Policy:
Your data is private and secured.

Privacy Statement

Last Updated: January 20, 2026
We ground our privacy commitments in strong data governance practices to protect the confidentiality of your data. We will only use your information in a way that’s consistent with the reasons you provided it.

Acknowledgement and Consent

In our privacy policy we explain what we do with the data we obtain about you via https://metaspherescorp.com. Our privacy policy is designed to help you understand the information that we collect, how we use and share it, how it is protected, and how you can access, correct, or delete your information. In our processing we comply with the requirements of applicable privacy legislation. That means, among other things, that:
  • We clearly state the purposes for which we process personal data, as described in this Privacy Policy.
  • We limit our collection of personal data to what is necessary for legitimate business purposes.
  • We request your explicit consent to process personal data where consent is required by law.
  • We take appropriate technical and organizational security measures to protect your personal data and require the same from third parties that process personal data on our behalf.
If you have any questions or want to know exactly what data we keep about you, please contact us.

1. Categories of information we collect

We use your information to deliver, maintain and improve our services, including for the performance of troubleshooting, data analytics, testing, research, statistical analysis and surveys. We also use your information to provide you with services that you request, manage your account, provide you with tailored advertising, send you promotional materials from us or our affiliates and trusted business partners, keep our services, business and users safe and secure, comply with applicable laws and regulations, prevent fraud, enforce our terms, and to protect or exercise our legal rights or defend against legal claims. We may collect or receive personal information for several purposes connected with our business operations which may include the following:

a. Personal Data

When you register for, or use the MetaSpheres platform, we collect the information that you provide to us. Personally identifiable information may include but is not limited to your first and last name, email address, phone number, address, state, city, province, and ZIP/Postal code. MetaSpheres may use your personal data for the following purposes:
  1. To manage Your Account: to manage Your registration as a user of the MetaSpheres platform.
  2. To contact You: to contact you by email, telephone calls, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to functionalities, products, or contracted services, including security updates, when necessary or reasonable for their implementation.
  3. To manage Your requests: to attend and manage your requests to us.
  4. To deliver targeted advertising to you: we may use your information to develop and display content and advertising tailored to your interests and/or location and to measure its effectiveness.
  5. Marketplace Operations: to facilitate transactions on the multi-vendor marketplace, including processing payments and managing vendor accounts.
  6. For other purposes: we may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our products, services, marketing, and your experience.

b. Your Content: Data used to Train Your Own AI Topics

Our services may allow you to create, upload, stream, or share content such as text, images, audio, video, your avatar name and user icon, or other content that you create or is licensed to you. Some of this content is used to train your own AI Topics. When you use any of our services that include these or other similar capabilities, we may collect your content in accordance with our terms of use and this policy.
Our AI Privacy Promises:
  1. Total Privacy: Your data is never used to train public AI models.
  2. Zero Hallucinations: Our Retrieval-Augmented Generation (RAG) system uses your documents as the sole source for your private topics.
  3. Security: RAG content is stored on separate, secure servers and is not transmitted via API to external third parties.
  4. Permission Control: You decide who gets a “key” to which parts of your library. Perfect for teams, clients, or paid members.
  5. Monetization Ready: Since your data is stored separately, you can easily turn your knowledge base into a premium, interactive subscription service.

c. Information about your use of our services or products

We collect information about your use of and interaction within MetaSpaces. This could include information about the account you use to access our services, IP addresses, browser type, and interactions with other users in the MetaSpaces, the content you share, the date, time and duration of your use or visit, and other information about how you use our services.

d. Credits and Purchase Data

Some of our services allow you to make purchases. If you use any of our services to make a purchase, we may collect information about the purchase. Records of AI Token (Credit) consumption and transaction history. We do not directly store your full payment card details. All financial transactions are processed by third-party payment processors. Payment details are handled by third-party processors (Authorize.net). This may include payment information, such as your credit card number, account authentication information, and contact information like your billing and shipping address.

e. Retention and Transfer of Your Personal Data

MetaSpheres will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. In most cases, we retain personal data until your use of the service is terminated.

Your information may be transferred to and stored on computers located outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your location.

By consenting to this Privacy Policy and submitting your information, you agree to such transfers.

f. Data Storage and Security

We employ a range of security measures to protect your information. Your content for the Retrieval-Augmented Generation (RAG) system is stored on a separate, secure server and is accessed only by authorized connections. We do not transmit this data via API to external third parties.

Cross-Border Data Storage: Our dedicated cloud servers are provided by Google, Amazon, DigitalOcean, and Paperspace. As these are U.S.-based companies, your data, even if stored outside of the U.S., may be subject to legal requests from U.S. authorities under the CLOUD Act. By using our Services, you acknowledge and consent to this cross-border transfer and potential access to your data.

2. Sharing with other parties

We do not and will not sell your information to third parties. We only share or disclose this data to other recipients for the following purposes:
  1. No Sale of Data: We do not sell or rent your personal information.
  2. Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing (PayPal, Stripe) and cloud infrastructure hosting (Google, Amazon, DigitalOcean, Paperspace). These parties are contractually bound to protect your data.
  3. Legal Compliance: We may disclose your information to comply with a subpoena, court order, or other legal process. We reserve the right to disclose your information to law enforcement or government authorities if we believe such disclosure is necessary to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity.
  4. Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be disclosed to prospective purchasers and transferred to new owners.

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organization is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

4. How we respond to Do Not Track signals & Global Privacy Control 

Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.

5. Technical Disclosures

Our website uses cookies: Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to store preferences and combat fraud. We have a Data Processing Agreement with Google and block full IP addresses in analytics.

For more information about cookies, please refer to our Cookie Policy on our Cookie Policy (CA) webpage.

Do Not Track (DNT): We support DNT headers; if enabled, we will not track your browsing behavior.

Cross-Border Transfer: As a U.S. company, data may be subject to legal requests under the CLOUD Act.

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

7. Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

8. Amendments to this privacy statement

MetaSpheres may update this privacy policy from time to time. When we update it, we will revise the “Last Updated” date above.

We reserve the right to modify this Policy at any time. We will notify you of any changes by posting the new Policy on our website. Your continued use of the Services after such changes constitutes your acceptance of the revised Policy.

9. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below.

9.1 You have the following rights with respect to your personal data

  1. You may submit a request for access to the data we process about you.
  2. You may request an overview, in a commonly used format, of the data we process about you.
  3. You may request correction or deletion of the data if it is incorrect or not or no longer relevant. Where appropriate, the amended information shall be transmitted to third parties having access to the information in question.
  4. You have the right to withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the implications of such withdrawal.
  5. You have the right to address a challenge concerning non-compliance with PIPEDA to our organization and, if the issue is not resolved, to the Office of the Privacy Commissioner of Canada.
  6. We shall give access to personal information in an alternative format to an individual with a sensory disability who has a right of access to personal information under PIPEDA and who requests that it be transmitted in the alternative format if (a) a version of the information already exists in that format; or (b) its conversion into that format is reasonable and necessary in order for the individual to be able to exercise rights.

10. Children

Our Services are not intended for children. Our website is not designed to attract children, and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

11. Contact information

If you have any questions, concerns or comments regarding this privacy policy, or any of our privacy policies, please contact us via privcyai@metaspheresai.com, via phone at 1-XXX-XXX-XXXX, or via regular mail at:

MetaSpheres Corp.
32579 Long Spoon Way
Millsboro, Delaware 19966

Website: https://metaspherescorp.com
Email: privcyai@metaspheresai.com
Phone number: 2084503119

12. Data Requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form

For the most frequently submitted requests, we also offer you the possibility to use our data request form.

MetaSpheres Corp.
32579 Long Spoon Way
Millsboro, Delaware 19966

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